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Disclaimer

Suplink Tech Corp makes every reasonable effort to ensure that the product descriptions, dimensions, specifications, compatibility details, material information, and other product data displayed on our website are accurate and up to date at the time they are published. However, we cannot guarantee that all product information is error-free, complete, or current at every moment in time.

Product specifications, including dimensions, wire size, inside diameter, length, and compatible door configurations, are provided as reference information based on manufacturer data and general industry standards. It is the responsibility of the buyer to verify that any product is appropriate for their specific application before purchasing. If you are uncertain whether a product is compatible with your door, cable drum, operator, or existing hardware, we strongly encourage you to contact us before placing an order.

Photographs of products on our website are for illustrative purposes. Color, finish, and appearance may vary slightly from the actual product received due to differences in monitor settings, screen calibration, photography conditions, and manufacturing variations. Such visual differences do not constitute grounds for a return where the product is otherwise as described in the written product specification.

Suplink Tech Corp reserves the right to correct any error, inaccuracy, or omission in product information, pricing, descriptions, promotions, or availability at any time, including after an order has been submitted, without prior notice and without liability.

• Prices displayed on product pages are in U.S. Dollars and are subject to change without notice prior to your order being placed and confirmed
• We reserve the right to refuse or cancel an order placed for a product that is listed at an incorrect price due to a typographical or system error
• Product availability shown on our website reflects our best estimate of current stock and may not account for simultaneous purchases by other customers
• If a product you ordered is out of stock after your order is confirmed, we will contact you to offer a substitute, a back-order option, or a full refund

The products sold by Suplink Tech Corp — including but not limited to torsion springs, extension springs, cables, cable drums, rollers, hinges, brackets, and opener systems — are mechanical components designed for use in residential and commercial garage door systems. These products involve significant mechanical forces and, if improperly handled or installed, can cause serious injury, death, or property damage.

The following safety statements apply to all products sold on our website:

• Torsion springs are wound under extreme tension and must be installed using proper winding bars by a trained professional. Attempting to wind, unwind, or install torsion springs without the correct tools and experience can result in the spring releasing energy suddenly and violently, causing serious or fatal injury.
• Cables and drums operate under tension while supporting the full weight of the door. Do not adjust, replace, or modify cables or drums while the door is under spring tension or in the open position without proper safety precautions.
• Extension springs must be matched in pairs and must be installed with safety cables running through each spring to contain the spring in the event of a break. Failure to install safety cables is a serious hazard.
• Opener systems and logic boards involve electrical components. Installation should comply with all local electrical codes and, where required, must be performed by a licensed electrician or qualified technician.
• Product sizing must be selected precisely for the weight, height, and configuration of your specific door. Using a spring or hardware component that is improperly sized for your door may cause the door to fall, operate erratically, or fail to hold position, creating a risk of injury to persons and damage to property.
• Always disconnect the opener and manually lock the door before performing any maintenance or repair work on garage door components.
• Never stand in the path of a moving or unbalanced garage door.
• All installation and repair work must comply with applicable local building codes, safety regulations, and manufacturer instructions.

Suplink Tech Corp does not provide on-site installation services. We are a parts supplier only. Any installation guidance provided on our website, in product descriptions, or by our customer support team is provided as general information only and does not constitute a professional recommendation or substitute for the judgment of a qualified technician assessing your specific situation.

To the fullest extent permitted by applicable law, Suplink Tech Corp, its parent company SUPLINK TECH X CORP, its officers, directors, employees, agents, suppliers, and successors shall not be liable for any direct, indirect, incidental, consequential, punitive, special, or exemplary damages arising from or in connection with:

• Your use of or inability to use our website, including any errors, omissions, interruptions, or inaccuracies
• Any product purchased from us that is installed incorrectly, misapplied, or used in a manner inconsistent with its intended purpose or the specifications stated on its product page
• Personal injury, death, or property damage arising from the selection, purchase, installation, adjustment, or use of any product sold on our website
• Any reliance placed on information provided on our website, including product descriptions, installation guidance, compatibility information, or customer support communications
• Delays, errors, or failures in shipping, fulfillment, or delivery of orders
• Unauthorized access to or use of our servers or any personal information stored therein
• Any bugs, viruses, trojans, or other harmful code that may be transmitted to or through our website by any third party
• Any loss of profits, revenue, data, goodwill, or business arising out of or related to your use of our website or products

In all cases, our total liability to you for any claim arising from your use of our website or the purchase of any product from us shall not exceed the total amount paid by you to Suplink Tech Corp for the specific product or transaction giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain types of damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law. Nothing in this Disclaimer excludes or limits our liability for death or personal injury caused by our negligence, for fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

Our website at suplinktechcorp.com and all content, information, materials, products, and services available through it are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, to the fullest extent permissible under applicable law.

Suplink Tech Corp expressly disclaims all warranties, including but not limited to:

• Implied warranties of merchantability — we do not warrant that our products are fit for any particular purpose beyond the specific use case described on the product page
• Implied warranties of fitness for a particular purpose — it is your responsibility to determine whether a product is suitable for your specific application, door model, and operating conditions
• Warranties of non-infringement — we do not warrant that use of our products will not infringe any third-party intellectual property rights
• Warranties of accuracy or completeness — we do not warrant that the information on our website is free from errors, complete, or up to date at all times
• Warranties of uninterrupted access — we do not warrant that our website will be available at all times without interruption, error, or downtime
• Warranties regarding third-party content or links — we do not warrant the accuracy, reliability, or suitability of any content found through links from our website to third-party websites or resources

Where applicable law does not allow the exclusion of implied warranties, any implied warranty is limited in duration to the period specified by the applicable law of your jurisdiction. Your statutory rights as a consumer are not affected by this disclaimer of warranties.

All information, guidance, product descriptions, installation notes, compatibility charts, and customer support communications provided by Suplink Tech Corp — whether on our website, through email, by phone, or through our live chat — are provided for general informational purposes only. Nothing on our website or in any communication from our team constitutes professional engineering advice, licensed contractor advice, legal advice, safety certification, or any other form of professional or expert advice.

Our customer support team can help you understand product specifications, compare options, and clarify the information on our product pages. However, our team members are not licensed engineers, contractors, or certified garage door technicians, and their assistance should not be treated as a substitute for the professional assessment of a qualified person who can physically inspect your door, hardware, and installation conditions.

Before installing any garage door component, you should:

• Consult a qualified garage door technician or licensed contractor who can physically assess your door and determine the correct product specifications for your specific installation
• Review all applicable local building codes, safety standards, and manufacturer instructions for the products you are installing
• Verify product compatibility with your existing door, operator, and hardware before installation
• Ensure that all tools required for the installation — including properly sized winding bars for torsion spring replacement — are available and used correctly
• Confirm that your door is balanced and properly adjusted after any component replacement before returning it to regular use

Suplink Tech Corp shall not be responsible for any errors in judgment made by customers or technicians based on information provided on our website or by our support team, nor for any harm resulting from reliance on such information without independent professional verification.

Our website may contain hyperlinks to third-party websites, resources, or content that are not owned or controlled by Suplink Tech Corp. These links may include manufacturer websites, shipping carrier tracking systems, payment processor pages, review platforms, and general reference material.

Suplink Tech Corp has no control over the content, privacy practices, terms of service, accuracy, or availability of third-party websites. The inclusion of any link on our website does not imply our endorsement, sponsorship, or recommendation of the linked website, or any product or service offered on it. We provide these links as a convenience to our customers only.

When you click a link and leave suplinktechcorp.com, you are subject to the terms, conditions, and privacy policies of the destination website. We strongly encourage you to review the privacy policy and terms of any third-party website before providing any personal information or making any transaction on that website.

We shall not be liable for any loss, damage, or inconvenience caused by your use of any third-party website linked from our site, or for any inaccuracy, error, or harmful content found on such websites.

All content on the website suplinktechcorp.com — including but not limited to text, product descriptions, images, photographs, graphics, logos, icons, button styles, page layout, user interface design, and software — is the property of SUPLINK TECH X CORP or its licensed content providers, and is protected by applicable United States copyright, trademark, trade dress, and other intellectual property laws.

The trade name "Suplink Tech Corp" and all associated branding elements are proprietary to SUPLINK TECH X CORP. You may not use, reproduce, copy, modify, publish, distribute, perform, display, or create derivative works based on any content from our website without our prior written permission, except as expressly permitted below.

You are permitted to:

• View and print individual pages from our website for your own personal, non-commercial reference
• Share a link to any public page on our website on social media platforms, in emails, or in online reviews
• Quote brief excerpts from our website for commentary, criticism, or educational purposes, provided that you clearly attribute the source as suplinktechcorp.com

You are not permitted to:

• Reproduce, copy, or republish substantial portions of our website content on any other website, platform, or medium without our written permission
• Use our product images, descriptions, or branding in advertising, marketing materials, or for commercial purposes without authorization
• Frame, scrape, or mirror our website content on any other server or platform
• Use our brand name or trademarks in a way that implies an association, sponsorship, or endorsement that does not exist

Violations of our intellectual property rights may result in legal action. If you believe any content on our website infringes your intellectual property rights, please contact us at info@suplinktechcorp.com with full details of the alleged infringement.

Despite our best efforts to maintain accurate and up-to-date information on our website, errors and omissions may occasionally occur. These may include typographical errors in product descriptions, incorrect pricing due to data entry or system errors, outdated stock availability information, or inaccuracies in compatibility notes.

Suplink Tech Corp reserves the right at any time to correct any error, inaccuracy, or omission on our website, including in product descriptions, pricing, promotions, offers, and product availability, without prior notice and without obligation. We may update or remove any content from our website at any time without liability to you or any third party.

In the event that a pricing error results in a product being listed at an incorrect price that is substantially lower than its actual price, we reserve the right to cancel any orders placed at the incorrect price, even after an order confirmation has been sent. In such cases, we will notify you promptly and provide a full refund of any payment made.

If you believe you have encountered an error on our website, please notify us at info@suplinktechcorp.com so that we can investigate and correct it promptly.

This Disclaimer and all matters arising from or related to your use of our website and your purchase of products from Suplink Tech Corp are governed by and construed in accordance with the laws of the State of Texas, United States of America, without regard to its conflict of law principles.

Any legal action, claim, or proceeding arising from or related to this Disclaimer, our Terms of Service, or your purchase from us shall be subject to the exclusive jurisdiction of the state and federal courts located in Harris County, Texas. By using our website and purchasing our products, you consent to the personal jurisdiction of such courts and waive any objection to the venue of such proceedings.

Notwithstanding the foregoing, you agree that Suplink Tech Corp may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights, trade secrets, or confidential information.

If any provision of this Disclaimer is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of this Disclaimer will remain in full force and effect.

Our failure to enforce any right or provision of this Disclaimer shall not constitute a waiver of such right or provision. A waiver of any provision on one occasion shall not be construed as a waiver of that provision on any future occasion.

By using our website and purchasing products from Suplink Tech Corp, you agree to indemnify, defend, and hold harmless SUPLINK TECH X CORP and its officers, directors, employees, agents, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from or related to:

• Your use of or access to our website in violation of these terms or any applicable law
• Your purchase, installation, adjustment, or use of any product purchased from us in a manner that is unsafe, improper, or inconsistent with the product's intended purpose or the specifications stated on its product page
• Your violation of any third party's intellectual property rights, privacy rights, or other rights through your use of our website or products
• Any misrepresentation made by you in connection with a purchase, return, or customer support interaction with our team
• Your violation of any applicable local, state, or federal law in connection with your use of our website or products

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with our defense of such claims.

Suplink Tech Corp shall not be held liable for any failure or delay in the performance of our obligations arising from or caused by events beyond our reasonable control, including but not limited to:

• Natural disasters, including hurricanes, floods, earthquakes, tornadoes, fires, and other acts of nature
• Acts of war, terrorism, civil unrest, riots, or government-imposed restrictions, sanctions, or trade embargoes
• Pandemics, epidemics, or public health emergencies declared by federal, state, or local authorities
• Strikes, labor disputes, or work stoppages affecting our suppliers, carriers, or third-party service providers
• Internet outages, power failures, cyberattacks, or failures of third-party technology infrastructure
• Significant disruptions to carrier or postal services that prevent timely delivery of orders
• Supplier shortages, manufacturing disruptions, or interruptions to our supply chain that affect product availability

In the event of a force majeure event, we will make reasonable efforts to notify affected customers, fulfill delayed orders as soon as practicable, and offer appropriate remedies including cancellation and full refund where fulfillment is not reasonably possible within an acceptable timeframe.

This Disclaimer, together with our Terms of Service, Privacy Policy, Refund Policy, Shipping Policy, Payment Policy, Cookie Policy, and Legal Notice, constitutes the entire agreement between you and Suplink Tech Corp with respect to your use of our website and the purchase of products from us.

These documents collectively supersede all prior communications, representations, agreements, or understandings — whether written or oral — between you and Suplink Tech Corp regarding their subject matter. No verbal or written statement by any employee or representative of Suplink Tech Corp that contradicts or supplements these documents shall be binding unless made in a written amendment to these policies signed by an authorized officer of SUPLINK TECH X CORP.

The headings used in this Disclaimer are for convenience only and shall not affect its interpretation. References to "we," "us," and "our" throughout this Disclaimer refer to SUPLINK TECH X CORP operating as Suplink Tech Corp. References to "you" and "your" refer to the person accessing or using our website or purchasing our products.