Payment Policy

Suplink Tech Corp is committed to offering a secure, convenient, and flexible payment experience. We accept a comprehensive range of payment options to accommodate every customer shopping in the United States. All payment methods listed below are fully supported at checkout on suplinktechcorp.com.

We do not accept personal checks, money orders, wire transfers, cryptocurrency, gift cards from third-party retailers, or cash on delivery. All transactions must be completed through the approved payment methods listed on this page.

All prices displayed on suplinktechcorp.com are listed in United States Dollars (USD). The price you see on a product page is the exact price that will be charged to your payment method — no hidden markups or currency conversion fees are applied by Suplink Tech Corp.

Prices shown on product pages, shopping carts, and at checkout are identical. We maintain strict price consistency across all pages of our website to ensure every customer receives clear and accurate pricing information before completing their purchase.

We do not offer installment plans, pay-later financing, deferred billing, or subscription-based payment structures at this time. Each order is a single, full-price transaction charged at the time of purchase confirmation.

Our website operates on Shopify, a fully hosted and PCI DSS Level 1 compliant ecommerce platform — the highest standard achievable in the payments industry. All data transmission between your browser and our website is encrypted using industry-standard Transport Layer Security (TLS) technology. You can confirm this by looking for the padlock icon in your browser's address bar when visiting suplinktechcorp.com.

• Your complete card number and CVV/security code are never visible to, transmitted to, or stored by Suplink Tech Corp at any point during or after checkout.
• Payment tokenization is used by our payment processors so that sensitive data is replaced with a non-sensitive identifier before reaching our systems.
• All digital wallet payments (Apple Pay, Google Pay, Shop Pay, PayPal) are processed through their respective secure environments and are subject to their own authentication protocols.
• We do not sell, rent, lease, or share your payment information with any third party for marketing or advertising purposes.
• Our payment infrastructure is regularly audited and updated to meet or exceed current PCI DSS requirements.

For detailed information on how we handle your personal data, please review our Privacy Policy.

When you place an order on suplinktechcorp.com, your payment method is authorized and charged in full at the time you click "Complete Order" or the equivalent confirmation button during checkout. We do not place holds, pre-authorizations, or split payments across multiple billing cycles.

By submitting a payment, you confirm that:

• You are the authorized account holder of the payment method being used, or you have explicit permission from the account holder to make the purchase.
• The billing information you have provided — including name, billing address, and payment details — is accurate, current, and complete.
• You understand that your payment method will be charged the full order total shown at checkout, including any applicable sales tax and shipping fees, immediately upon order submission.
• You authorize Suplink Tech Corp and its designated payment processors to charge the stated amount to your selected payment method.

Suplink Tech Corp operates as a one-time-transaction merchant. We do not store your payment credentials for future use unless you have explicitly created an account and chosen to save a payment method through Shopify's secure payment vault. You may remove saved payment methods from your account settings at any time.

After a successful transaction, you will receive an automated order confirmation email at the email address provided during checkout. This email serves as your official digital receipt and will include the following information:

• Your unique order number for reference in any future communications with our support team.
• A full itemized list of the products purchased, including quantities and individual prices.
• The total amount charged to your payment method, including any applicable taxes and shipping fees.
• The billing name and the last four digits of the payment method used (for verification purposes only).
• Your shipping address and an estimated delivery window.
• Links to our Refund Policy, Shipping Policy, and Contact page for your convenience.

A separate shipping confirmation email containing your tracking number and carrier details will be sent once your order has been dispatched from our facility. You can also track your order at any time by visiting our Order Tracking page.

If you notice any error in your order confirmation — such as an incorrect item, quantity, price, or shipping address — please contact our support team immediately at info@suplinktechcorp.com or call us at +1 (386) 359-9755 during business hours. We will make every reasonable effort to accommodate corrections before your order is dispatched.

Suplink Tech Corp is registered to collect applicable sales tax in accordance with United States federal and state tax regulations. Sales tax is calculated based on the delivery address associated with your order and is determined by the applicable state and local tax rates in effect at the time of purchase.

Sales tax, if applicable, will be clearly displayed as a separate line item during your checkout process — before you confirm and submit your payment. You will never be charged tax that was not shown to you during checkout.

Since Suplink Tech Corp ships exclusively within the United States, no import duties, customs fees, or international shipping surcharges apply to any order. For full details on shipping rates and estimated delivery times, please review our Shipping Policy.

If your payment is declined during checkout, your order will not be placed and you will not be charged. A notification will appear on the checkout screen indicating that the transaction could not be processed. Common reasons a payment may be declined include:

• Insufficient funds or a credit limit reached on the payment method.
• Incorrect billing address, card number, expiration date, or security code entered during checkout.
• Your card-issuing bank flagging the transaction as suspicious and placing a temporary hold.
• A daily spending limit set by your bank or card provider has been reached.
• The card or digital wallet account has expired or been reported as lost or stolen.
• Your bank requires additional verification (such as 3D Secure authentication) that was not completed.

In the event of a declined payment, we recommend:

• Double-checking all entered billing details for accuracy before resubmitting.
• Contacting your bank or card issuer directly to understand the specific reason for the decline.
• Trying an alternative payment method accepted by our store.
• Contacting our support team at info@suplinktechcorp.com if the issue persists across multiple payment methods.

All refunds approved under our refund policy are returned to the original payment method used at the time of purchase. We do not issue refunds in cash, store credit, or to an alternative payment method unless the original payment method is no longer active.

Once a refund is approved and processed on our end, please allow the following estimated timeframes for the funds to appear in your account:

Refund processing timelines are controlled by your bank or payment provider, not by Suplink Tech Corp. Once we have issued the refund on our end, we have no control over how quickly your financial institution posts the credit to your account.

For detailed refund eligibility criteria, conditions, and how to initiate a return, please read our Refund Policy in full.

The safety of our customers and the integrity of every transaction is a top priority at Suplink Tech Corp. We use automated fraud detection tools, address verification services (AVS), and CVV matching provided through Shopify Payments and our payment processors to screen transactions in real time.

In certain situations, we reserve the right to:

• Place an order on hold pending additional verification if our system flags it as potentially fraudulent or unusually high-risk.
• Request proof of identity or payment authorization from the customer via email before releasing an order for fulfillment.
• Cancel and fully refund an order without prior notice if there is clear or reasonable evidence of unauthorized use of a payment method.
• Decline or restrict orders from billing addresses or IP addresses associated with prior fraudulent activity.

If your order is placed on hold for verification, our team will contact you by email within one business day. We will clearly explain what information is needed and provide a straightforward process to verify your identity and authorize your purchase. We understand this may be inconvenient, and we appreciate your patience and cooperation in helping us protect all of our customers.